I just lost all of my iPhone contacts. Every persons number… gone. Poof. Cya.
I have a .Mac account and today it converted over to Mobile Me. I had it setup to sync my contacts between PC, Mac, and iPhone for me automatically.
The service has been down all day. No big deal. I expected as much.
A few minutes ago I went to call a friend… and I can’t. I don’t have the number anymore.
All of my contact information synced OTA with Mobile Me which had nothing in it meaning I lost every number. This is an EPIC failure. The Mobile Me site has a notice to backup contacts before using the service but because the service has been down ALL DAY I haven’t been able to read the message that warns me to back up my contacts.
So I’m back at zero. No numbers, no contact information.
How hard could it have been to sync the numbers from my phone to Mobile Me OTA? Instead you just wipe them and expect me to remember them and punch them in online. I’m going to complain with my wallet. Mobile Me consider yourself canceled.
I knew we’d have problems, I knew that it was likely it wouldn’t work at all today… but to design the system to delete ALL of my contacts and put the warning on a page that doesn’t work all day… well that… that is just unacceptable.
You botched something that could have been revolutionary and something I would have told my friends about… you turned it in to something that fails. Great job Apple!
